Directly - On Demand and Automated Customer Support Directly OnDemand: Scale CX with AI-Powered Experts Think Outside the Contact Center with Effortless Seasonal Scaling Unlock untapped talent, scale with agility, and achieve unparalleled flexibility Instantly scale your support team 8X—no hassle, no delay
Careers - Directly At Directly, we offer an environment where we celebrate each team member and learn from one another We are focused on hiring, developing, and retaining the most talented individuals by celebrating our diverse cultures, perspectives, skills, and experiences
Are you a Microsoft Windows expert? - Directly Directly OnDemand Microsoft Windows gig customer service This platform matches user queries to the right Windows experts who understand their products in-and-out Once you register as an expert, you get alerts queries from fellow Windows users on your mobile devices You could then help them out and earn rewards reputation points based on your answers
Web - Directly Directly’s web email solution integrates into your helpdesk and can provide your customers faster responses and full resolution without requiring an agent
About - Directly Directly is a pioneer in customer service for many of the world’s leading brands Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand customer service that consumers love
Messaging | Directly Directly OnDemand is here to help We’ll monitor the messaging channel to automate common questions, engage on-demand experts to provide live assistance, and only escalate to agents when needed
Working at the Intersection of Product Management and Customer Success The first time Jason Todd saw a demo of Directly was a “defining point in my career,” he says That’s because, he explains, Directly helped his former employer Samsung do a complete reboot on its legacy approach to customer service – and solve real pain points including “how to scale our support and how to break away from the traditional contact center model ”
Platform | Directly The Directly OnDemand platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences We seamlessly integrate into your existing contact center technology stack and provide actionable reporting and analytics on performance
Reports Webinars | Directly Directly OnDemand Resources For all the latest best practices and resources related to customer service and the modern contact center
Xbox Gamers - microsoft-rtm. directly. com Xbox is currently experiencing a service issue For more information and to know when service returns to normal, please go to support xbox com